Park Mall Dental Centre
Terms of Service


Effective date of this Notice: 05/19/2026

1. ACCEPTANCE OF TERMS

By accessing or using the Park Mall Dental Centre website, patient portal, telehealth services, text messaging services, or any other services provided by Park Mall Dental Centre (“Practice,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you should not use our website or services.

2. MEDICAL DISCLAIMER

The content on our website is provided for informational purposes only and does not constitute medical or dental advice.

Website content does not establish a dentist–patient relationship.

A dentist–patient relationship is only established after an in-person or telehealth clinical evaluation and mutual agreement for treatment.

You should not delay or avoid seeking professional care based on information found on this website.

If you are experiencing a medical or dental emergency, call 911 or seek immediate emergency care.

3. ELIGIBILITY

By using our website or services, you represent that:

You are at least 18 years old, or

You are the parent or legal guardian of a minor patient.

4. USE OF WEBSITE

You agree not to:

Use the website for unlawful purposes.

Attempt to gain unauthorized access to systems or data.

Transmit malicious software.

Interfere with website functionality.

Use content for commercial reproduction without permission.

We reserve the right to suspend access to users who violate these Terms.

5. APPOINTMENTS & CANCELLATIONS

Appointment scheduling is subject to availability.

We reserve the right to:

Reschedule appointments due to provider availability.

Charge cancellation or no-show fees if applicable and disclosed separately.

Refuse treatment in cases consistent with professional standards and law.

Treatment recommendations are based on clinical findings and may change as additional information becomes available.

6. PAYMENT TERMS

Patients are responsible for:

Payment of services at the time of treatment unless prior arrangements are made.

Deductibles, co-payments, and non-covered services.

Any balance not paid by insurance.

Insurance verification is not a guarantee of payment. Final coverage determination is made by your insurance carrier.

Failure to pay balances may result in referral to a collection agency where permitted by law.

7. FINANCING & THIRD-PARTY PAYMENT PROVIDERS

We may offer financing through third-party providers. Approval, terms, and conditions are determined solely by the financing provider.

Park Mall Dental Centre is not responsible for financing decisions, terms, or disputes between you and third-party lenders.

8. TELEHEALTH SERVICES

Telehealth services may be offered when appropriate.

By participating in telehealth services, you acknowledge:

Telehealth may have limitations compared to in-person visits.

Technical failures may occur.

You are responsible for ensuring a private and secure environment on your end.

Telehealth services are subject to applicable laws and licensing regulations.

9. SMS TEXT MESSAGING TERMS

By providing your mobile number, you consent to receive SMS messages from Park Mall Dental Centre for:

Appointment reminders.

Treatment follow-ups.

Office updates.

Billing notifications.

Promotional communications where permitted by law.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. Upon sending STOP, we will confirm your unsubscribe status via SMS. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

For assistance, reply HELP or contact our office directly at +1 780-570-8272 or pmdc30b@gmail.com.

Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of receiving treatment.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

For privacy-related inquiries, please refer to our Privacy Policy:
https://parkmalldentist.ca/privacy-policy/

10. EMAIL COMMUNICATIONS

If you provide your email address, you consent to receive electronic communications related to:

Appointments.

Treatment.

Billing.

Office updates.

You may unsubscribe from marketing emails at any time.

11. INTELLECTUAL PROPERTY

All website content, including but not limited to text, images, logos, graphics, videos, and branding, is the property of Park Mall Dental Centre unless otherwise stated.

Unauthorized reproduction, distribution, or modification is prohibited.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

The content of third-party websites.

Their privacy practices.

Their terms or policies.

Accessing third-party websites is at your own risk.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Park Mall Dental Centre shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the website, technical issues, delays in care, or third-party service disruptions.

Nothing in these Terms limits liability where prohibited by law.

14. DISCLAIMER OF WARRANTIES

The website and services are provided “as is” and “as available.”

We do not guarantee:

Continuous website availability.

Error-free content.

That defects will be corrected.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Park Mall Dental Centre from claims arising out of your misuse of the website, your violation of these Terms, or your violation of applicable laws.

16. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the province of Alberta and the applicable laws of Canada, without regard to conflict of law principles.

17. DISPUTE RESOLUTION

Any disputes arising from services provided by Park Mall Dental Centre shall be resolved in the appropriate courts within the province of Alberta, unless otherwise required by law.

18. MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted with an updated effective date. Continued use of services constitutes acceptance of revised Terms.

19. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact:

Park Mall Dental Centre
2020 Sherwood Dr #308
Sherwood Park, AB T8A 3H9
Canada

Phone: +1 780-570-8272
Email: pmdc30b@gmail.com
Website: https://parkmalldentist.ca/